Event-driven Process Chains (EPC) are very
similar to process diagrams in that they show a process and each of the
elements involved in the completion of that process.
However, EPC use special
symbols and notation, and are always triggered by an event.
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Event-driven Process Chains are best used
in place of any other process diagram if the process begins with a specific
event. This event sets the situation for the rest of the process. It is not
just a process, but a process completed under very specific circumstances.
Best Practices:
Start the diagram: An Event-driven Process
Chain begins with an event, symbolized by a hexagon. Add an event to the top of
the page.
Add a function: Functions are represented
by rounded rectangles and represent an action or process taken that leads from
one state to the next.
Input and output: Input and output from
outside or inside sources can also trigger certain functions or processes and
are symbolized by rounded rectangles with a vertical line through it.
Add information: Information or materials
are represented by rectangles.
Make connections: Use arrows to connect
between two different nodes. You may also branch off if one node may lead to
one of two others. You may also use a fork or join two different process flows
together, in other words, two nodes lead to the same conclusion.
Finish: In an Event-driven Process Chain
must finish with an event.
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